Delivery Policy (Nairobi & Kenya)

* **Addresses:** The customer is responsible for providing the correct delivery address and contact information for the recipient.

* **Same-Day Delivery:** Orders placed before our daily cutoff time qualify for same-day delivery in Nairobi.

* **Delivery Failures:** If the recipient is not available, or the address is incorrect, our riders will leave the gift with a secure reception, a neighbor, or return it to the shop. Re-delivery will incur extra charges.